The Fine Print Australia · PUBLISHED 24 JUN 2026 · VERIFIED 24 JUN 2026 · AU EDITION

$80 Back for Every $100: Are Health Insurance Extras Worth It?

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For every $100 Australians pay in extras premiums, they only get about $80 back in claims on average, meaning funds keep roughly 20% of extras premiums as profit and admin costs.

The number that matters

79.7% — the percentage of extras premiums returned to consumers as benefits in 2023–24, meaning about 20.3% of all extras premiums are kept by insurers. This “benefits ratio” for general treatment (extras) was reported by the Australian Prudential Regulation Authority (APRA) in its 2023–24 operations data.

How it quietly costs you

Mechanism: Extras are priced so many people pay more in premiums than they ever claim, and the product design makes this hard to see.

How this costs people money:

  1. You don’t get dollar-for-dollar “insurance” — you get capped rebates. APRA’s benefits ratio shows that on average, for every $1 of extras premium, funds only pay back about 80 cents, keeping the rest for management expenses and profit. By design, most customers must claim less than they pay in, or there would be no margin.

  2. Many people barely use the services they’re paying for. CHOICE notes that extras can be poor value if your claims don’t exceed your premiums and suggests that if your extras benefits “don’t pay out more than your extras premium, it pays to either switch to a better policy or drop it altogether.” For lightly used policies, the effective “loss” is close to 100% of the premium.

  3. Policies are marketed using “headline” annual limits that you rarely reach. Funds advertise top-line limits like “$400 a year for physio”, but item limits can mean you only get around $40 per visit, so you must attend 10 sessions just to hit that limit. Many people never reach those usage levels.

Concrete cost example (single, typical extras policy):

Assume:

Result:

APRA’s benefits ratio implies that this is not an outlier; on average the system is designed so that around 1 in 5 extras dollars stays with the fund, even before you factor in under‑use of benefits.

Old vs better:

The second, compounding trap

Mechanism: Extras are often bundled with hospital cover for “peace of mind”, but they don’t help with tax incentives and can compound long‑term costs through premium inflation.

  1. Extras do not reduce the Medicare Levy Surcharge (MLS) or Lifetime Health Cover (LHC) loading.

So:

  1. Premiums rise over time while usage often doesn’t.
  1. Bundling pushes people to keep extras they don’t need.

Concrete long‑run cost example (middle‑income couple):

Assumptions:

Financially:

Over 30 years (age 35 to 65), ignoring inflation for clarity:

If those unused premium dollars were invested instead:

Importantly, none of this extras spending reduces their Medicare Levy Surcharge or Lifetime Health Cover loading risk; only hospital cover does that.

What this looks like in practice

Persona:

Discovery 1 — She’s losing money annually on extras

Net position:

Discovery 2 — Extras don’t save her any tax

Discovery 3 — The “headline limits” are almost unreachable for her

Seeing this, Amy realises the policy was sold on big sounding annual limits that don’t match her actual usage pattern, so her realistic maximum value is far below the marketing claims.

The full cost of doing nothing

For Amy, the combined effect of:

creates a large long‑term cost.

Modelling assumptions:

Future value of redirecting $246 per year for 31 years at 5%:

[ FV = 246 \times \frac{(1.05^{31} - 1)}{0.05} ]

So, over her working life, Amy is on track to forgo roughly $17,000 in today’s dollars by keeping extras that consistently pay out less than she spends on them.

If at any point she mistakenly dropped hospital but kept extras, she could also be hit with up to about $1,000–$1,500 per year in extra tax via the MLS at higher incomes, on top of those wasted premiums.

What to do about it

1. Audit your extras: compare 2–3 years of claims to premiums

  1. Action: Download your last 2–3 years of extras claims and premiums and see if benefits > premiums.
  2. Tool/portal: Your fund’s online member portal or mobile app. Almost all Australian health funds must provide access to claims histories and premium statements under private health insurance rules.
  3. Steps:
  1. What “good” looks like:

2. Check if you actually need extras bundled with your hospital cover

  1. Action: Compare the cost of your current combined policy with hospital‑only cover and consider unbundling extras.
  2. Tool/portal:
  1. Steps:
  1. What “good” looks like:

3. Confirm your MLS/LHC position using ATO/myGov and government guidance

  1. Action: Check whether you’re paying the Medicare Levy Surcharge and whether extras help (they don’t).
  2. Tool/portal:
  1. Steps:
  1. What “good” looks like:

A myth worth clearing up

Myth: “You have to keep extras cover or you’ll get slugged with extra tax (Medicare Levy Surcharge or Lifetime Health Cover loading).”

Fact: The Medicare Levy Surcharge and Lifetime Health Cover loading only recognise hospital cover, not extras. The Australian Government explicitly states that extras/general treatment policies do not exempt you from the MLS, and you cannot avoid LHC loading with extras‑only policies. Keeping or dropping extras has no impact on whether you pay the MLS or incur LHC loading; those decisions should be based solely on whether your extras benefits exceed your extras premiums over time.

Sources

Researched 2026-06-24.


Corrections & disclosure: an AI-assisted, human-reviewed guide. Every figure is dated and sourced above. Spot something out of date or wrong? Tell us and we’ll correct it — corrections are noted here and in the video description.

The Fine Print

Last verified: 24 JUN 2026
This content is general information only and does not take your personal circumstances into account. It is not financial advice. Consider seeking advice from a licensed financial adviser.
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